Launch App

How can we help you?

Search our knowledge base or browse categories below to find the answers you need.

FAQ

Frequently Asked Questions

How do I connect my Solana wallet?

Click the "Connect Wallet" button in the header. SolStrike supports Phantom, Solflare, Backpack, and other major Solana wallets. Once connected, your wallet address will appear in the navigation bar.

What are the fees for using SolStrike?

SolStrike charges a small transaction fee on successful trades. The fee varies by subscription tier: Starter (1%), Pro (0.5%), Enterprise (0.25%). There are no hidden fees or monthly minimums.

Is my private key safe with SolStrike?

Yes! SolStrike never stores or has access to your private keys. All wallet interactions happen through secure browser wallet extensions. Your keys remain solely in your control at all times.

How fast are snipe transactions?

Our average execution time is under 0.3 milliseconds. We use optimized RPC nodes and priority fee settings to ensure your transactions are processed as quickly as possible.

Can I cancel a pending order?

Yes, you can cancel any pending order from your dashboard before it executes. Navigate to "Active Orders" and click the cancel button. Note that orders in processing cannot be cancelled.

What platforms does SolStrike support?

SolStrike integrates with Raydium, Jupiter, Pump.fun, Orca, DexScreener, and Bonk.fun. We continuously add support for new platforms as they become popular in the Solana ecosystem.

How do I set up copy trading?

Go to the Copy Trade section, enter the wallet address you want to follow, set your allocation percentage and risk parameters, then activate the copy. You'll automatically mirror their trades in real-time.

How do I upgrade my subscription?

Visit your Account Settings and click on "Subscription". Select your desired plan and complete the payment. Upgrades take effect immediately, and you'll be charged the prorated difference.
STATUS

System Status

Trading Engine

Operational

API Services

Operational

RPC Nodes

Operational

WebSocket Feed

Operational

Still need help?

Our support team is available 24/7 to assist you with any questions or issues.